24/7 GP Service & Wellbeing Support
Housing Hand have partnered with Heath Hero in order to give all their guaranteed tenants access a 24/7 GP service and wellbeing support at no extra cost.
Virtual GP
- When can I speak with a GP?
- Is the service confidential?
- Is there a limit on the number of consultations I can have?
- Can I call in emergencies?
- What sort of things can I ask the GP about?
- Can I choose whether to speak to a male or female doctor?
- Can the GPs issue referrals to specialists?
- What are the prescription medication delivery charges and how long does it take?
- Can the GPs issue fit notes?
- Who will I speak to when I call?
- Can I have a consultation for my children too?
- Can the GPs issue a prescription?
Counselling Helpline and Member Assistance Programme
- What information services are available?
- What is the Wellbeing Hub?
- What happens when I call the helpline?
- What counselling services are available?
- How often can I access the service?
- Who provides the Member Assistance Programme / counselling helpline?
- What do I have access to with the counselling helpline?
- What is the Member Assistance Programme / counselling helpline?
- Is the service confidential?
- How do I create an account?