- Knowledge Base
- Late or missed payments
-
How to contact us
-
About Housing Hand
-
What is a rent Guarantor?
-
House Finder Service
-
Other Services
-
How much does it cost?
-
Co-signers
-
What documents do you need?
-
Accommodation Details
-
Personal Details
-
Are you eligible?
-
Renew with us
-
Universities & Housing Hand
-
Landlords & Housing Hand
-
Late or missed payments
-
What are the legal obligations?
-
UK Guarantor
-
Technical Help
What happens if my tenant is late paying?
If your tenant is late paying rent and we are standing as their UK Guarantor, you should email Housing Hand, detailing the default. Housing Hand will pay this within 28 days of receipt.
Email: default@housinghand.co.uk
We will then work with the tenant or if required, their co-signer, to arrange repayment.